Hilton Garden Inn Ocean City Oceanfront

The view is spectacular! I gave service a 3 due to lack of hand towels and kept asking for it, also they don't have a hand racks to hang the towels near the sink. They have racks where the toilet is and I don't want to hang them there, defeats the purpose. Also asking for paper towels, etc, I shouldn't have to waste my time doing that part. But the separate bedroom was great for me and my adult daughter, more privacy for both of us due to having a sofa bed as well.

Absolutely will be back.. from the nice gentleman, Vince who greets you to the rooms view you will not be disappointed. The hotel smells amazing with friendly staff. Our stay was short but we plan to return for a longer weekend stay. The hotel is right in the beach so simply walk downstairs to the beach access door and see your way away to the beach. They also have a wash station when coming back in to wash your feet off and beach things. This is a nice detail that goes along way. The entire hotel is updated and it really shows. If I could find one thing wrong about this hotel or simply needs improving the pillows.. they all need fresher.

THEY CHARGE $15/DAY TO PARK IN THE LOT EVEN FOR GUESTS.
I normally don't leave reviews unless its really bad or really good. This was really bad for what they charge per night here, especially since this place used to be nice when it was dunes manor.
The bad:
1) $15/day to park is insane.
2) we stayed 5 nights and the only time they cleaned our room was 1 afternoon, and we had to ask them to do it. We had to ask for new bedding too since there was pee all over the bed so they either didnt change the sheets from the previous bed wetter, or they didnt notice the pee and just changed the sheets. How this is possible is beyond me.
2) the elevators are slow and you will wait a few minutes at least. Not that big of a deal.
3) the place is filthy. I see cleaning crews all hours in the halls but trash all over the floor, the ventilation in the bathroom doesn't work, our bed/bedding left a rash all over my daughter's body every night she slept. The sand between the building and the beach looks like an alley in Baltimore city.
4)most of the staff is friendly doing their job. 1 instance tho one of my family members asked a cleaner for a towel by the outdoor showers to the beach and she screamed at us and threw a towel at my family member in front of other guests, coworkers.
The good:
Location is good I guess. View from the room is good